ck43 Terms and Conditions — Your Rights and Responsibilities

By accessing the ck43 platform, creating an account, or using any of our services, you fully agree to these terms and conditions. If you do not accept these terms, you may not use our services.

This document forms a binding legal agreement between ck43 and the platform user. These terms apply in both English and Bengali; in the event of any dispute, the Bengali version will be considered authoritative.

ck43 reserves the right to amend these terms at any time. Continued use of the platform after any changes will be taken as acceptance of the revised terms.

To use ck43 services, the following eligibility requirements must be met:

• You must be at least 21 (twenty-one) years of age.
• You must operate the account in your own name and on your own behalf.
• Online gaming must be legal in the region or country from which you are using the platform.
• You must not be on any voluntary or mandatory self-exclusion list.
• You must have a valid and verifiable personal identity document.

Providing false information about your age or identity will result in immediate account closure and all deposited funds may be forfeited.

When creating an account at ck43, the following rules must be followed:

• Each person may create only one account. If multiple accounts are created, all of them will be closed and all balances will be forfeited.
• All information provided at registration must be truthful, accurate, and up to date.
• It is your responsibility to keep your account password confidential and not share it with any third party.
• You must immediately notify our support team of any unauthorized access or suspicious activity on your account.

3.1 KYC Verification

ck43 verifies customer identity in line with international standards. Identity verification is mandatory in the following cases:

• When submitting a withdrawal request for the first time.
• When depositing or withdrawing amounts above a certain threshold.
• When unusual activity is detected on the account.
• Upon a specific request from ck43 management.

Deposits and withdrawals may be placed on hold until verification is complete. Required documents include: national identity card or passport, proof of address, and proof of payment method.

4.1 Deposit Terms

• Minimum deposit amount: ৳300 (three hundred taka).
• Accepted deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Only payment methods registered in your name may be used — deposits from third-party accounts are not accepted.
• No penalties or additional charges apply to any deposit method; however, fees imposed by the payment provider itself may apply.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800 (eight hundred taka).
• Withdrawal requests are generally processed within 1 (one) hour.
• Withdrawals will be made via the same method used for the original deposit.
• Withdrawals may be delayed if account verification has not been completed.
• If an active bonus is present, wagering requirements must be met before a withdrawal can be made.

4.3 Anti-Money Laundering Policy

ck43 complies with international Anti-Money Laundering (AML) policies. If any suspicious financial activity is detected, the account will be investigated and the relevant authorities may be notified. All deposits and withdrawals must come from legitimate sources.

5.1 Welcome Bonus

A 150% bonus of up to ৳5,000 is available on your first deposit at ck43. Please read the following terms before claiming this bonus:

• Bonus wagering requirement: 10 times (10x). This means you must wager 10 times the bonus amount before the bonus funds can be withdrawn.
• After claiming the bonus, the wagering requirement must be met within a specified time limit.
• Each bonus may have its own maximum bet limit.
• Multiple bonus claims from the same person, device, or IP address are not permitted.

5.2 VIP and Loyalty Program

ck43's VIP program has 5 tiers. Weekly cashback is available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

Advancement through VIP tiers depends on your ongoing participation and activity on the platform. ck43 reserves the right to change or modify VIP benefits at any time.

5.3 Bonus Abuse

Bonus abuse is strictly prohibited. The following activities are considered bonus abuse:

• Claiming the same bonus through multiple accounts.
• Using risk-free betting strategies (hedging) to meet bonus wagering conditions.
• Using false information for the purpose of receiving a bonus.

All games on ck43 are conducted fairly and transparently. Compliance with the following gaming rules is mandatory:

• Each game has its own rules, which are stated in the game interface.
• If any bet or win is left incomplete due to a technical error, ck43 reserves the right to void that round.
• Exploiting any error or bug in a game or software is strictly prohibited.
• All game outcomes are based on a Random Number Generator (RNG) and are not predetermined.
• In live casino games, the dealer's decision is final; if a dispute arises due to a technical issue, ck43 will investigate it.

The following activities are completely prohibited on ck43 and will result in immediate account closure:

• Creating or operating multiple accounts.
• Creating or using an account on behalf of another person.
• Attempting to hack gaming software or exploit vulnerabilities.
• Using automated bots or software to play games.
• Processing illegal funds or assets through the platform (money laundering).
• Harassing or defrauding other players.
• Using a false identity or documents.
• Misconduct toward ck43 staff.
• Intentionally exploiting any technical error on the platform.

Involvement in any of the above activities entitles ck43 to forfeit balances and take legal action.

8.1 Closure at the User's Request

You may close your account at any time by notifying our support team. Any available balance must be withdrawn before the account is closed.

8.2 Closure or Suspension by ck43

ck43 may suspend or close an account at any time for the following reasons:

• Violation of these terms and conditions.
• Failure to complete identity verification or providing false information.
• Suspicious financial activity or suspected fraud.
• Abuse of bonuses or promotions.
• Legal or regulatory reasons.

If an account is closed for legitimate reasons, any available balance will be returned, but active bonuses will be cancelled.

ck43 is not liable in the following circumstances:

• If gameplay is interrupted due to loss of internet connection, power outage, or other technical issues.
• For delays or issues caused by third-party payment providers.
• For issues arising from the user's own device or network.
• Force majeure (unstoppable force) — due to natural disasters, war, epidemics, or government directives.

ck43's maximum liability shall not, under any circumstances, exceed the amount of funds held in the user's account.

ck43 places the highest priority on protecting users' personal information. The types of information we collect and use:

• Registration Information: Name, address, email, phone number, and date of birth.
• Payment Information: Transaction history and payment method details.
• Gaming Information: Betting history, bonus usage, and account activity.
• Technical Information: IP address, device type, and browser information.

Your information is not sold to third parties. Data may only be shared with necessary service providers and legal authorities.

To learn about our full privacy policy, visit the Privacy Policy page.

ck43 firmly believes in responsible gaming. We help users build healthy gaming habits.

The following features are available to users:

• Deposit Limit: Set a maximum deposit amount per day, per week, or per month.
• Loss Limit: Set a maximum loss amount within a specified period of time.
• Taking a Break: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Apply for long-term self-exclusion.

To use these features, contact our 24/7 live chat support.

To learn more about responsible gaming, visit our Responsible Gaming page.

ck43 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Users will be notified by email about significant changes.
• The "Last Updated" date on the terms page will be revised.
• Continued use of the platform after any changes will be considered acceptance of the revised terms and conditions.
• If you do not agree to the revised terms and conditions, contact support immediately to close your account.

The latest version of the terms and conditions will always be available on this page. It is recommended that you check this page regularly.

In the event of any dispute or complaint, the following process will be followed:

• Step 1: Notify the support team via 24/7 live chat or email.
• Step 2: The support team will investigate the dispute and respond within a reasonable time.
• Step 3: If unresolved, it will be escalated to the management team.
• Final Step: If the matter remains unresolved after all efforts, both parties will settle it through a mutually agreed arbitration process.

When raising a dispute, providing your account number, transaction ID, date, and detailed description is required. Complaints cannot be processed without complete information.

For any questions or comments regarding these terms and conditions, contact us:

• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team speaks Bengali and is always ready to help you resolve any issue.

The latest version of these terms and conditions will always be available at ck43.cam/terms-conditions.